General FAQs

Folder for adding FAQs articles

FAQ: What is the minimum age for your activities?
This ranges depending on the activity... Tobogganing is available for ages 4+. Skiing is available for ages 5+. Snowboarding is for ages 8+, but must als...
Tue, 29 Dec, 2020 at 4:44 PM
FAQ: What if the weather isn't very good?
As an outdoor activity centre we go ahead whatever the weather! The only exception to this rule is lightning directly over the centre, which we monitor very...
Tue, 29 Dec, 2020 at 4:44 PM
FAQ: Can I park?
We have a large car park onsite. Parking is free of charge.
Tue, 29 Dec, 2020 at 4:45 PM
FAQ: Do you have disabled access?
We are very fortunate to be situated in such a stunning location set in the Mendip hills. Unfortunately, this does come with its limitations. We currently o...
Tue, 29 Dec, 2020 at 4:45 PM
How can I find my booking?
You should have received a confirmation email from us on booking. Sometimes this email can end up in your junk folder. If you can't find your email you...
Tue, 5 Jan, 2021 at 12:17 PM
FAQ: How do I log into my online account?
If you need to view your booking or voucher, this is really easy using your online account.  Click here to visit the login page. Use your accou...
Mon, 18 Jan, 2021 at 11:58 AM