General FAQ's

Folder for adding FAQs articles

FAQ: Are there any age limits to activities?
Outdoor Activities can be booked as Individual Spaces or as Exclusive Groups, with some age limits.  Anyone aged 16 or over is classed as an adult when boo...
Wed, 24 Sep, 2025 at 12:20 PM
FAQ: Do you have free parking?
Yes! All of our sites have plenty of free onsite parking. We strongly encourage car sharing and sustainable forms of travel. Read more here.
Wed, 24 Sep, 2025 at 3:42 PM
FAQ: What do I do if I'm running late?
Tobogganing Tobogganing is a very popular activity and, especially during peak times, we have very little flexibility in being able to push your start time...
Wed, 24 Sep, 2025 at 3:37 PM
FAQ: How do I amend or cancel a booking?
To cancel, rearrange or amend your booking please let us know by emailing hello@mendip.co.uk as soon as possible.  To view our Terms & Conditions cl...
Wed, 24 Sep, 2025 at 3:37 PM
FAQ: Can I bring my dog?
Well-behaved dogs are welcome to join you at Mendip Activity Centre including in our Cafe, the Alpine Lounge.  Dogs may join you on Frisbee Golf, Nature...
Wed, 24 Sep, 2025 at 3:37 PM
FAQ: Do you offer SCHOOL TRIPS?
Yes! Mendip Activity Centre has a proud history of providing outdoor education and adventure opportunities to schools. Our year-round school residentials p...
Wed, 27 Mar, 2024 at 2:40 PM
FAQ: Where is my 'Online Booking' confirmation email?
After you book an activity online we immediately email you a Booking Confirmation. If you are unable to locate this in your inbox, first check your spam/jun...
Tue, 5 Mar, 2024 at 2:15 PM
FAQ: Do you work with YOUTH GROUPS?
Yes! Mendip Activity Centre has a proud history of working with youth groups including Scouts, Guides, Cadets and Sports Teams. We can deliver outdoor educa...
Wed, 24 Sep, 2025 at 3:34 PM
FAQ: Can I book a table in the Alpine Lounge?
The Alpine Lounge is the cafe based at Mendip Activity Centre in Churchill. We don't take table bookings as we have plenty of indoor and outdoor (un...
Wed, 24 Sep, 2025 at 3:36 PM
FAQ: Help..I still can't find the answer to my question!
Can't find the answer to your question?.. our friendly team will be happy to help!  The quickest way to get in touch is Email or use our Live Chat ...
Wed, 27 Mar, 2024 at 3:16 PM