Tobogganing
Tobogganing is a very popular activity and, especially during peak times, we have very little flexibility in being able to push your start time back. Where possible, we will get you onto the toboggan slope as soon as possible once you arrive. We will try to be as accommodating as possible and if there is availability later in the day, we will move your session to a later start time however please be aware that this is not always possible.
Frisbee golf or recreational snowsports
We are likely to be able to change your start time at arrival as long as it is within our opening hours and on the same day.
Private session
We will start whenever you arrive but we are unlikely to be able to overrun.
Individual spaces on a session
We will do our best to fit you into the session at a point that does not disrupt it too much for other participants. If you are more than 10 minutes late, we're sorry but it is very unlikely we will be able to fit you into the session due to missing the safety and equipment briefing and kit up.
If you cannot make your session, or to request an amendment:
Please contact our friendly team by email or online chat for help.