After you book an activity online we immediately email you a Booking Confirmation. If you are unable to locate this in your inbox, first check your spam/junk email folders. If you still cannot locate, it's possible your online booking may not have been fully completed. 


Check whether the session you were trying to book is still available online. If it is, try to make the booking again. If it's not, please contact our friendly team by email or online chat for help.