General FAQ's

Folder for adding FAQs articles

FAQ: Are there any age limits to activities?
Outdoor Activities can be booked as Individual Spaces or as Exclusive Groups, with some age limits.  SNOWSPORTS Tobogganing Ages 4-12 (For Exclus...
Wed, 27 Mar, 2024 at 3:29 PM
FAQ: What if the weather isn't very good?
Come rain or shine our outdoor activities generally go ahead whatever the weather. The only exception is lightning directly overhead which we monitor very c...
Wed, 27 Mar, 2024 at 2:36 PM
FAQ: Do you have free parking?
Yes! we have plenty of free onsite parking at all our activity sites. We strongly encourage car sharing and sustainable forms of travel. Read more here.
Tue, 27 Feb, 2024 at 4:54 PM
FAQ: Do you host BIRTHDAY PARTIES?
Yes!  It's easy to book a private activity for your group online. Simply book an exclusive activity session for your group. Our most popular party a...
Wed, 27 Mar, 2024 at 3:11 PM
FAQ: When are you open?
Mendip Activity Centre is open year-round.  All our public outdoor activities can be viewed and booked in advance online. Limited availability is sometimes...
Wed, 27 Mar, 2024 at 2:48 PM
FAQ: Are your activities & facilities appropriate for those with disabilities?
We believe everyone should have the opportunity to challenge themselves and undertake adventurous activities. If you think you'll need additional su...
Wed, 27 Mar, 2024 at 2:39 PM
FAQ: What do I do if I'm running late?
Tobogganing Tobogganing is a very popular activity and, especially during peak times, we have very little flexibility in being able to push your start time...
Wed, 27 Mar, 2024 at 3:13 PM
FAQ: What are your cancellation terms?
To cancel, rearrange or amend your booking please let us know by emailing hello@mendip.co.uk as soon as possible.  To view our Terms & Conditions cl...
Tue, 12 Mar, 2024 at 4:37 PM
GENERAL: Do you have a cafe?
Yes, our main activity centre site has an alpine-style cafe, The Alpine Lounge, which overlooks our ski and snowboard slope. The Alpine Lounge cafe is o...
Wed, 27 Mar, 2024 at 3:20 PM
FAQ: Are dogs welcome onsite and in the cafe?
Well-behaved dogs are welcome to join you onsite including in our cafe, the Alpine Lounge. Unfortunately, they can't join you during any of our activ...
Wed, 27 Mar, 2024 at 3:16 PM