Some of our vouchers can be used for more than one person at a time, or for the same person across multiple activities. Such vouchers include family activity vouchers (for 4 or 5 people) and family disc golf vouchers (see separate article).
These vouchers essentially have multiple uses attached to them. They can be used by a group of people for 1 use, or by 1 person for multiple uses. The actual process of choosing sessions and entering the voucher codes is the same for all the voucher types mentioned above.
If you are stuck on how to use your voucher, please refer to the following example:
You will have a voucher that looks something like this and will have a unique voucher and security code in the bottom left hand corner.
With the family activity vouchers, they are only valid for the 1.5 hour 'Try' activity sessions. So select your desired activity and date from the selection menu.
Once you have chosen your activity and date, you will be presented with a list of sessions that will either have 'xx spaces available' or 'exclusively available (££)'. To use your voucher, you will need to select individual spaces.
Once you have found your session, select the number of individual participants you are booking for and click 'add' to add them to your basket.
Once you have clicked add, you will get a notification informing you of the minimum age for participants and the maximum number of participants per session. You can then add the spaces to your cart. Your cart will then appear at the side of the screen where you can either close it and add more or continue to the checkout.
After the sessions have been added to the basket, you will be asked to either sign in or create an account and will then be taken to the review page. On this page you will need to enter your unique voucher code and security code into the designated boxes. You will also need to select the number of uses that you want to apply. So if you are booking for 4 people, select 4 uses.
Once redeemed, a pop up will show that the voucher has been used and the total discount will appear at the bottom of the screen.
Scroll all the way to the bottom of the screen to continue the checkout process. On the next page you will be asked for the names and ages (if under 18) of the participants.
After entering the information and clicking continue, you will then be presented with our terms and conditions. Read to the bottom where you will then need to click 'agree' to fully confirm your booking.
When you have read through and agreed to the terms and conditions, the booking is then confirmed and you will given your booking reference number and will also be sent your confirmation email. Keep an eye on your junk folder as they do often end up there.