Please aim to arrive at least 10 minutes before your booked time. 


Your time on the slope (30 minutes or 1 hour, dependent on booking type) will begin at your booked time. 


If you arrive late, we will try to get you onto the toboggan slope as soon as possible however we will have to complete a safety brief and you may have to wait for a member of staff to become free. Unfortunately, we will not be able to carry your time into the next slot so please arrive in plenty of time to avoid disappointment.